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How do I update my email address?
1. To update your email you will need to go to our website 10.com.au and sign in using the email address that you would like to be updated.   2. Once s...
Wed, 16 Jul, 2025 at 2:41 PM
10 Account
How do I sign up or sign in to 10? Sign in the 10 site by visiting our sign in page. If you're not already a 10 member, head over to our sign up page t...
Wed, 16 Jul, 2025 at 2:51 PM
Why do I need to sign in to the 10 app?
You’ve probably noticed that you now have to sign in to your account to watch Live TV and catch up on full episodes (except for Kids shows).  Why’s that...
Wed, 16 Jul, 2025 at 2:52 PM
Unsubscribe from web push notifications and emails
How to unsubscribe from web push notifications   You can unsubscribe from push notifications through the settings in your browser by following the ...
Thu, 17 Jul, 2025 at 4:20 PM
How do I change my password?
I want to change my 10 password When you’re signed into 10, you can access your Account Profile via the username or email address that displays in the top ...
Tue, 15 Jul, 2025 at 4:38 PM
Why can't I sign in?
If you’re having trouble signing in, follow these troubleshooting steps: 1. If you’re receiving the error message ‘The username or password doesn't ...
Wed, 16 Jul, 2025 at 3:01 PM
How do I deactivate my account?
To deactivate your 10 member account, please follow these instructions:  Sign into 10 via your web browser, click your name or email displayed in the ...
Wed, 16 Jul, 2025 at 3:24 PM
Is 10 free?
10 is a free, ad-supported, service.  We only require you to login as a member to watch the content, no payment or credit card details are required.   ...
Tue, 10 Jun, 2025 at 3:38 PM
How do I log out of 10 on a web browser?
To sign out of your account on a web browser, click on your name in the top right hand corner of the window.  A drop down menu will appear. Clicking on ...
Tue, 15 Jul, 2025 at 4:53 PM